Automotive Industry Digest

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Combined MOT and service bookings soar in February as consumers seek peace of mind 

Demand for combined MOT and service procedures increased almost 50% last month, according to

New data from the leading MOT and service price comparison site revealed that, while MOT-only bookings decreased, combined MOT and service bookings were up 48% in February compared to the same month in 2020.

A report by the Motor Ombudsman last week revealed that service and repair outlets are expecting MOT failure rates to increase, with 58% saying they are preparing for an increase in repair work as a result.

This could indicate that, with motorists more hesitant to take their cars for service or repair work since the start of the Coronavirus pandemic, the number of mechanical issues being found in MOT procedures could go up.

With car showrooms remaining closed to all but click-and-collect customers until 12th April, the franchised network will still be reliant on its aftersales offering to secure revenue for at least another month.

Karen Rotberg, Co-founder of, said: “An increase in MOT failures and resulting repair work is to be expected given how much longer cars have been sitting idle on driveways in the last year. This could mean that consumers are booking additional services to give extra peace of mind as people start looking ahead to lockdown ending.

“Our data backs that up and it’s good news for those in the franchised sector which are now adapting to secure sector 2 & 3 work to rival the fast-fit network.”

Under the anonymity of SecretService™, powered by BookMyGarage, franchised dealers are able to attract customers, in a way in which also protects their brand values. has helped more than four million motorists obtain instant comparison prices for MOT, service and repair procedures through its network of over 9,000 franchise and independent UK garages.

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Automotive Industry Digest

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